Terms and Conditions

Rates are subject to hotel availability and cannot be used in conjunction with any other offer or special promotion. Rates are not applicable for Group(s), Tour Operator(s), and Booking Agent(s).Rates are not commissionable.

SMOKING POLICY

This hotel is a smoke free hotel. Smoking is not allowed in any part of the hotel premises.

CANCELLATION(S) POLICY

Cancellation(s) and/or amendment(s) are permitted only 48 hours prior to arrival (4.00p.m. local hotel time 2 days prior to arrival).In case of late cancellation(s), late amendment(s) and/or non-arrival(s) your debit/ credit card will be charged for a one night stay’s penalty.

EARLY DEPARTURE(S) POLICY

Guest(s) checking out prior to confirmed departure date will incur a one night’s accommodation. To avoid charges please inform front desk before 4.00p.m. a day prior to your new departure date.

CANCELLATION(S) / AMENDMENT(S) BY US

In the unlikely event that we have to change or cancel your reservation(s), we reserve the right to do so. If this does arise you can: a. Accept the changed arrangements as notified. b. Cancel your reservation within our cancellation policy (48 hrs prior to arrival) and receive a full refund of any monies paid.

PAYMENT POLICY

Booking for 5 or more rooms will be classified as a Group (terms and conditions apply). Please contact hotel for further information.

ADVANCE BOOKING TERMS AND CONDITIONS

Full Pre-payment required. Full pre-payment will be debited at the time of reservation and is non- refundable/exchangeable. Amendments/Changes are not permitted. Rooms & rates are strictly subject to hotel availability. City Continental Kensington reserves the right to suspend or substitute these offers at any time without prior notice. Rates are subject to hotel availability and cannot be used in conjunction with any other offer or special promotion. A limited number of rooms are available with these offers. Rates are not applicable for Group(s), Tour Operator(s), and Booking Agent(s). Rates are not commissionable.

"Please be advised that if you damage anything within our property you will be liable to pay for the damages. If something is broken or damaged unintentionally please inform front desk at once".